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About Us by D.J.Croucher
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History
Unique Curtain & Blind Co are a family owned
and operated business, which has been its present trading
entity as of 1987. However under previous trading entities
such as Xanadu Curtains and Curtain and Blind Express we
have been supplying top quality window furnishings to the
Perth and country areas of W.A. since 1978 and even now
we still get clients coming back from over 20yrs ago which
says something about our overall service and quality.
Location
We are located in the Balcatta Central business
centre as Balcatta is on the cross roads of the four freeways
giving easy road access for both us, and our clients wherever
in the Metro area they may be.
Innovation
I have over the years developed many products for
the trade from our patented pelmet system to minor cosmetic
improvements to standard curtain treatments as well as the
Uni-Q rtm Set Pleat sold Australia wide as an aid to manufacture.
At this time we are actively promoting our new totally different
curtain track system designed and manufactured by us.
Experience & Service
We are not a large business, as I do not believe
one can maintain the level of service or quality required
which I feel a larger business requires. Jonathan my son,
is now 32 and came into the business at 14 and he is the
man you see and like most fathers and sons we argue but
one cannot detract from him his undoubted abilities both
in interior design combined with practical advice of the
highest level and I am very lucky he has chosen to continue
the business leaving me to pursue R&D on new products.
Me you will rarely see but I am always available if an old
customer wants to see me.
Barry our fitter has been with us for 24yrs, and as fitters
are the last line of defence for any curtain store, if they
are bad the company gets a bad name so when a job is sold
he comes and checks all the sizes which means you don’t
have a perfect stranger turn up to fit your job, and he
knows exactly what is being done. He is a man of few words
who goes about his job cleanly and efficiently you most
definitely will not have to clean up after him.
My basic business policy is as it has always been if we
make or do something wrong we fix it quickly no matter the
cost is to us.
Quotations are always fully itemised item for item so there
is no doubt as to your costs indeed they are so transparent
you can easily take them elsewhere to compare prices nothing
is slight of hand and a basic printed quote to give you
a quick indication of cost takes about 10 minutes a window
from a plan. Based around average priced fabrics of which
we really do have a huge range both in price and style.
The hardest thing in business is to find a customer the
2nd hardest thing is to keep them. D.J.C.
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